Home | How to Apply | Directory | Job Opportunities | Contact Us


Kentucky

Department of Vocational Rehabilitation

 

Strategic Plan 2001-2006

 

 

 

 

 

 

 

 

Putting People and Solutions to Work

 

 

 

Kentucky Department of Vocational Rehabilitation Strategic Plan 2001-2006

Values and Philosophy

The Kentucky Department of Vocational Rehabilitation Strategic Plan describes the innovative approaches the Department will use in accomplishing the purposes of the Rehabilitation Act of 1973, as amended, while adhering to the policies and principles set forth in the Act

The values of the Department and the staff of the Department are derived from the following components of the Rehabilitation Act of 1973, as amended.

FINDINGS; PURPOSE; POLICY

Congress finds tható

(1) millions of Americans have one or more physical or mental disabilities and the number of Americans with such disabilities is increasing;

(2) individuals with disabilities constitute one of the most disadvantaged groups in society;

(3) disability is a natural part of the human experience and in no way diminishes the right of individuals to--

(A) live independently;

(B) enjoy self-determination;

(C) make choices;

(D) contribute to society;

(E) pursue meaningful careers; and

(F) enjoy full inclusion and integration in the economic, political, social, cultural, and educational mainstream of American society;

(4) increased employment of individuals with disabilities can be achieved through implementation of statewide workforce investment systems under Title I of the Workforce Investment Act of 1998 that provide meaningful and effective participation for individuals with disabilities in workforce investment activities and activities carried out under the vocational rehabilitation program established under Title I, and through the provision of independent living services, support services, and meaningful opportunities for employment in integrated work settings through the provision of reasonable accommodations;

(5) individuals with disabilities continually encounter various forms of discrimination in such critical areas as employment, housing, public accommodations, education, transportation, communication, recreation, institutionalization, health services, voting, and public services; and

(6) the goals of the Nation properly include the goal of providing individuals with disabilities with the tools necessary to--

(A) make informed choices and decisions; and

(B) achieve equality of opportunity, full inclusion and integration in society, employment, independent living, and economic and social self-sufficiency, for such individuals.

The purposes of this Act are--

(1) to empower individuals with disabilities to maximize employment, economic self-sufficiency, independence, and inclusion and integration into society, through

(A) statewide workforce investment systems implemented in accordance with Title I of the Workforce Investment Act of 1998 that include, as integral components, comprehensive and coordinated state-of-the-art programs of vocational rehabilitation;

(B) independent living centers and services;

(C) research;

(D) training;

(E) demonstration projects; and

(F) the guarantee of equal opportunity; and

(2) to ensure that the Federal Government plays a leadership role in promoting the employment of individuals with disabilities, especially individuals with significant disabilities, and in assisting States and providers of services in fulfilling the aspirations of such individuals with disabilities for meaningful and gainful employment and independent living.

It is the policy of the United States that all programs, projects, and activities receiving assistance under this Act shall be carried out in a manner consistent with the principles of--

(1) respect for individual dignity, personal responsibility, self-determination, and pursuit of meaningful careers, based on informed choice, of individuals with disabilities;

 

(2) respect for the privacy, rights, and equal access (including the use of accessible formats), of the individuals;

(3) inclusion, integration, and full participation of the individuals;

(4) support for the involvement of an individual's representative if an individual with a disability requests, desires, or needs such support; and

 

(5) support for individual and systemic advocacy and community involvement.

 

Title I, Vocational Rehabilitation Services, Part A Ė General Provisions (3) Policy -- It is the policy of the United States that such a program shall be carried out in a manner consistent with the following principles:

(A) Individuals with disabilities, including individuals with the most significant disabilities, are generally presumed to be capable of engaging in gainful employment and the provision of individualized vocational rehabilitation services can improve their ability to become gainfully employed.

(B) Individuals with disabilities must be provided the opportunities to obtain gainful employment in integrated settings.

(C) Individuals who are applicants for such programs or eligible to participate in such programs must be active and full partners in the vocational rehabilitation process, making meaningful and informed choices--

(i) during assessments for determining eligibility and vocational rehabilitation needs; and

(ii) in the selection of employment outcomes for the individuals, services needed to achieve the outcomes, entities providing such services, and the methods used to secure such services.

(D) Families and other natural supports can play important roles in the success of a vocational rehabilitation program, if the individual with a disability involved requests, desires, or needs such supports.

(E) Vocational rehabilitation counselors that are trained and prepared in accordance with State policies and procedures as described in section 101(a)(7)(B) (referred to individually in this title as a "qualified vocational rehabilitation counselor"), other qualified rehabilitation personnel, and other qualified personnel facilitate the accomplishment of the employment outcomes and objectives of an individual.

(F) Individuals with disabilities and the individuals' representatives are full partners in a vocational rehabilitation program and must be involved on a regular basis and in a meaningful manner with respect to policy development and implementation.

(G) Accountability measures must facilitate the accomplishment of the goals and objectives of the program, including providing vocational rehabilitation services to, among others, individuals with the most significant disabilities.

 

The 2002-2006 Strategic Plan is based on the following Values of the Department of Vocational Rehabilitation

Value 1: We value the rights, worth and dignity of persons with disabilities.

Goal A: We will provide quality services and outcomes.

Goal B: We will provide opportunity for employment consistent with client's capacities, abilities and choice.

Goal C: We will promote inclusion, integration and empowerment of individuals with disabilities.

Value 2: We value all staff, their individual talents, unique abilities and contributions to the Departmentís mission.

Goal A: We will offer educational opportunities.

Goal B: We will provide/encourage career advancement.

Goal C: We will encourage open communication and teamwork.

Goal D: We will reward achievement.

Goal E: We will encourage and support professional judgment.

Value 3: We value participatory leadership and management at all levels.

Goal A: We will promote an atmosphere that supports professionalism and staff growth.

Goal B: We will encourage leadership in the community.

Goal C: We will promote leadership development.

Goal D: We will implement clear, direct and standard policies and procedures.

Goal E: We will expect effective professional management, leadership and teamwork at all levels.

Goal F: We will promote open communication.

Goal G: We will practice continuous improvement.

Value 4: We value resources sufficient to enable Kentuckians with disabilities to successfully compete in the workplace.

Goal A: We will recruit and maintain qualified staff with diverse cultural backgrounds.

Goal B: We will promote successful VR outcomes.

Goal C: We will secure additional human and fiscal resources.

Goal D: We will effectively utilize the Department's resources.

Goal E: We will be accountable for all resources.

Value 5: We value collaborative efforts and partnerships which support the Department's mission.

Goal A: We will provide opportunities for inclusion and collaboration.

Goal B: We will promote rights and options for Kentuckians with disabilities.

Goal C: We will develop and maintain cooperative relationships with public and private entities.

Goal D: We will promote the Departmentís positive public image.

Goal E: We will provide training and technical assistance to Kentuckyís employers.

 

GOAL I

INCREASE CAPACITY TO CAUSE (ASSIST/ENABLE) QUALITY EMPLOYMENT OUTCOMES OF ADDITIONAL NUMBERS OF KENTUCKIANS WITH THE MOST SIGNIFICANT AND SIGNIFICANT DISABILITIES

 

Strategies

Timeline

1
Increase qualified staff
Ongoing

1.1

Realize comprehensive system of personnel development requirements for qualified staff

September, 2006

1.2

Increase personnel cap to 525 full time equivalents

July, 2006

1.3

Increase rehabilitation counselor complement to 175 counselors to meet unmet need and to reduce average caseload size to 150

Increase by 8 counselors per year through June 30, 2006

1.4

Employ an additional four Rehabilitation Engineers

One by March, 2002, additional as positions become available

1.5

Increase skills of job placement professionals through development and implementation of credentialing

Ongoing

1.5.1

Explore and establish guidelines for credentialing

March, 2002

1.5.2

Implement training and timelines for credentialing

January, 2003

1.5.3

Job placement professionals are credentialed

September, 2006 and Ongoing

1.6

Increase diversity of staff by recruiting and hiring individuals with most significant and significant disabilities

Ongoing

1.7

Increase diversity of staff by recruiting and hiring individuals from minority populations

Ongoing

1.8

Increase diversity of staff by recruiting and hiring qualified bilingual individuals

Ongoing

2

Cause supported employment services availability statewide

July, 2003

2.1

Target rural areas for supported employment innovations and programming

Increase by 5% per year the number of rural supported employment providers; Ongoing

2.2

Increase supported employment outcomes in districts and at Carl D. Perkins Comprehensive Rehabilitation Center (CDPCRC) by expanding supported employment programming

Increase positive outcomes incrementally through 2006

2.3

Explore the possibility of utilizing the Boston model for supported employment

Report January, 2002

2.4

Assess efficacy of hiring and managing job coaches at increased pay levels, including job coaches in community based work transition and supported employment

June, 2003

2.5

Establish standards for job coaches

June 2003

3

Increase positive employment outcomes, particularly for individuals with the most significant disabilities

Ongoing

3.1

Increase job placement outcomes in districts and CDPCRC by expanding the preparing adults for competitive employment (PACE) program

Ongoing

3.2

Plan and sponsor annual employer recognition dinners

Implement annually

3.3

Continue conversion of selected, existing positions to innovative, essential positions in keeping with commitment to serve Kentuckians with the most significant disabilities

Ongoing

4

Develop teams centered around rehabilitation engineering to enhance efficient, quality provision of assistive technology

By May, 2002

5

Develop additional vendors for driver rehabilitation technology program

Exploration complete by April, 2002

6

Develop goals and strategies for rehabilitation technologists, job placement specialists, and PACE as related to the strategic plan for the Department

October 2002

7

Explore outcome-based payment system for school to work transition programs

June 2002

GOAL II

DELIVER PROMPT ELIGIBILITY DECISIONS AND VOCATIONAL REHABILITATION SERVICES TO KENTUCKIANS WITH THE MOST SIGNIFICANT AND SIGNIFICANT DISABILITIES TO ACHIEVE TIMELY, APPROPRIATE QUALITY OUTCOMES

 

Strategies

Timeline

1

Determine eligibility in an average of 45 days, no greater than 1% variation in 60 days to eligibility determination per caseload

December, 2001

2

Increase the number of consumers achieving a positive employment outcome who earn $10.00 or more per hour with good benefits

Increase by 2% per year

2.1

Enable computerized job match/search at the local level with ability for employers and staff to post jobs

December, 2004

2.2

Install universal work stations in every office for consumer use

District offices by September, 2002; additional ten offices each year through 2006

2.3

Explore greater credit for quality employment outcomes with Kentuckians with the most significant disabilities

December, 2003

2.4

Add Job Placement and Rehabilitation Technology instruction sections to the Service Delivery Manual

June, 2002

3

Increase communication among all staff through computer networking e.g. email, intranet, video conferencing, etc.

Accomplish video conferencing by September, 2003; Emphasis on intranet and email ongoing

4

Explore giving Ĺ credit for post employment cases

Report October, 2002

5

Enhance staff skills in the area of employment follow-up

June 2002

6

Enhance job placement retention efforts by implementing Retaining A Valued Employee (RAVE)

March, 2002

GOAL III

MAXIMIZE DEVELOPMENT AND UTILIZATION OF HUMAN AND FISCAL RESOURCES AND COMPARABLE BENEFITS TO ENHANCE QUALITY SERVICE DELIVERY TO KENTUCKIANS WITH DISABILITIES

 

Strategies

Timeline

1

Provide more specialized inservice training, more timely training, more training availability, and more local training

Ongoing

1.1

Conduct consumer needs assessment and design staff training to meet those needs

April, 2003, April, 2005

1.2

Train all staff on vocational rehabilitation history, mission, and values

September, 2003

1.3

Plan and implement statewide inservice training conference on job placement

June, 2002

1.4

Locate or develop dynamic, state of the art training in creative, innovative job placements of individuals with the most significant disabilities

June, 2002

1.5

Identify or develop training for staff in specific disability(ies) including but not limited to mental health, spinal cord injury, cerebral palsy, traumatic brain injury, deafness, multiple sclerosis, muscular dystrophy, developmental disabilities, diabetes

Ongoing

1.6

Train job placement professionals in skills specific to unique job tasks

June, 2003

1.7

Develop and implement training on rehabilitation technology assessment, vocational assessment, transferable skills and job accommodations

June, 2002

1.8

Train staff in Ticket to Work Incentives Improvement Act (TWIIA), Supplemental Security Income(SSI), Social Security Disability Insurance(SSDI) and Plan for Achieving Self Support (PASS)

January, 2003

1.9

Identify or develop training to upgrade skills and information for counselors engaged in mental health caseloads

May, 2003

1.10

Develop and implement training on casework documentation, fiscal responsibility, informed choice, negotiation skills, confidentiality

March, 2002

1.11

Enhance and improve counselor skills in transition

Ongoing

1.12

Develop training on innovative and creative methods for maximizing positive employment outcomes in rural communities

June, 2002

1.13

Train all staff in personal futures planning and self determination

Ongoing

1.14

Continue to conduct staff training needs assessments and design training to meet those needs

Ongoing

1.15

Secure state of the art, cutting edge speakers, trainers for seminars, professional conferences, etc.

June, 2002 and Ongoing

1.16

Utilize staff to provide local training in area of expertise

Ongoing

2

Practice continuous improvement in management and administration

Ongoing

2.1

Identify and utilize the unique skills of all department staff

Ongoing

2.2

Develop database of staff and team skills and expertise

September, 2002

2.3

Realize performance based job positions and functions to achieve equity

September, 2002

2.4

Develop training for field administrators and administrative staff to achieve effective, consistent leadership

December, 2001

2.5

Perfect performance evaluation as a training and mentoring tool

January, 2002

2.6

Evaluate the effectiveness of part-time and team management

September, 2002

2.7

Assess and revise field administratorsí responsibilities to insure that staff needs are being met fairly and consistently

September, 2002

2.8

Field test revised Skills Enhancement Training with full and part time field administrators to evaluate efficacy

January, 2002

2.9

Improve Team Review to Advance Counselor Skills and Knowledge (TRACKS) to ameliorate casework weaknesses and accentuate strengths

Ongoing

 

 

3

Maximize utilization of fiscal resources

Ongoing

3.1

Develop mechanism for counselors to carry over conserved, unspent funds remaining in caseload budget

July, 2002

3.2

Conduct local training on policy development, Kentucky administrative regulations, administrative management to include fiscal issues

April, 2003

3.3

Review Social Security Administration (SSA) reimbursement incentive program to insure equity for all staff

January, 2003

3.4

Explore cost benefit of part-time, job-sharing, floating, telecommuting options for staff

June, 2002

3.5

Replace outdated PCs with docking laptops for positions which routinely require travel

25% June, 2002 25% September, 2003 25% September, 2004 25% September, 2005

 

25% September 2005

3.6

Explore the use of Blackboard to expand training opportunities through video conferencing and WEB based training

WEB based Ethics January, 2003, WEB based Council orientation June, 2003, and additional ongoing

3.7

Provide field access to CMS via modems to achieve timely casework

July, 2003

3.8

Develop comparable benefits manual on Department INTRANET and update quarterly

June, 2002

3.9

Explore voice recognition technology for staff

February, 2002

4.0

Upgrade physical plant

Ongoing

4.1

Continue the realization of remodeling, redesigning or relocating to achieve more accessible and productive work places

Ongoing

4.2

Upgrade Carl D. Perkins Comprehensive Rehabilitation Center (CDPCRC) facilities

Ongoing

4.3

Achieve timely leases

Ongoing

4.4

Include adequate maintenance in all leases

Ongoing

GOAL IV

ASSUME PRIMARY EDUCATION AND ADVOCACY FOR RIGHTS AND OPTIONS OF KENTUCKIANS WITH DISABILITIES

 

Strategies

Timeline

1

Assist Kentuckians with disabilities to be self advocacy experts

Ongoing

1.1

 

 

Conduct a statewide advocacy conference

 

September, 2002 September, 2004 September, 2006

1.2

Support, encourage and fund local/district advocacy efforts

September, 2003 September, 2005

1.3

Support an annual legislative advocacy event

Ongoing

1.4

Develop materials to sponsor or conduct consumer advocacy training programs to empower consumers to practice self advocacy

September, 2002 and Ongoing

1.5

Sponsor or conduct consumer advocacy training programs to empower consumers to practice self advocacy

September, 2002 and Ongoing

1.6

Develop a consumer empowerment link on the Departmentís WEB page

September, 2002

2

Continue to invite participation of Kentuckians with disabilities at all training conferences sponsored by the Department

Ongoing

3

Provide organizational leadership in advocacy for rights and options of Kentuckians with disabilities

Ongoing

3.1

Support disability related legislative initiatives

Ongoing

3.2

Provide Americans with Disabilities Act (ADA) technical assistance to employers, and state, local, county government

Ongoing

4

Research consumer demographics to insure advocacy efforts reach all Kentuckians with disabilities

February, 2003

5

Conduct an annual consumer satisfaction survey and conduct an annual satisfaction survey of CDPCRC consumers and referring counselors

July, 2002 and Ongoing

6

Ensure responsiveness of the Department to consumer needs and desires through inclusion of Kentuckians with disabilities on advisory councils, committees, task forces and in public hearings

Ongoing

7

Staff and fund the Statewide Council for Vocational Rehabilitation (SCVR)

Ongoing

7.1

Provide orientation to SCVR members

June, 2002 and Ongoing

7.2

Support and encourage advocacy efforts of SCVR

Ongoing

8

Staff Statewide Independent Living Council

Ongoing

9

Incorporate advocacy training as part of the curriculum at CDPCRC

September, 2002

10

Incorporate graduate and community members in CDPCRC consumer advisory group and include recommendations in the policy making process

March, 2002

11

Promote integration of consumers at CDPCRC

Ongoing

12

Advocate for long term follow up funding for supported employment

Immediate and Ongoing

13

Continue to support professional organizations, e.g. Kentucky Rehabilitation Association (KRA), Association of Persons in Supported Employment (APSE)

Ongoing

14

Conduct public hearings to collect consumer comment and recommendations for improvement and incorporate in the policy making process

Ongoing

GOAL V

FOSTER PRODUCTIVE RELATIONSHIPS WITH PUBLIC AND PRIVATE ENTITIES

 

Strategies

Timeline

1

Achieve Medicaid buy-in

July, 2002

2

Improve communication and collaboration among Department, Department of Education (DOE) and local school districts to facilitate quality transition outcomes.

Ongoing

3

Cross-Training for improved communication, knowledge, and access with Cabinet for Families and Children, Workforce Investment Act (WIA), DOE, One-Stops, Independent Living (IL) Centers, Health Services, Department of Transportation (DOT), Workersí Compensation, Supported Community Living, Olmstead Act initiatives, TWIIA, Benefits Counseling

Incrementally and Ongoing

 

4

Establish a mechanism for regular contact with other agencies which facilitates successful rehabilitations

September, 2002

5

Partner with Kentucky Assistive Technology Loan Corporation (KATLC) to enhance consumer access to technology

Ongoing

6

Improve identification and assessment of Kentucky Transitional Assistance Program (K-TAP) recipients with disabilities

March, 2002

7

Enhance One Stop service delivery to Kentuckians with disabilities

Ongoing

7.1

Continue to partner with One-Stops to better serve customers

December, 2001 and Ongoing

7.2

Assess and clarify the role of VR in the One-Stops

November, 2001

7.3

Achieve program and physical plant accessibility for Department consumers to all One Stop services

Immediate and Ongoing

8

Implement user friendly, accessible, efficient Employ Kentucky Operating System (EKOS) that protects confidentiality

October, 2002

9

Develop rural job opportunities in partnership with Economic Development

May, 2002

10

Achieve visibility in the community through collaboration and communication

Ongoing

11

Pursue reduced tuition rates with postsecondary education

February, 2002

 

GOAL VI

DEVELOP ADDITIONAL INNOVATIVE PROGRAMMING FOR KENTUCKIANS WITH THE MOST SIGNIFICANT DISABILITIES AND SIGNIFICANT DISABILITIES

 

Strategies

Timeline

1

Establish viable, state of the art, 21st century training programs at CDPCRC

August, 2002

1.1

Explore innovative programs for developmental classes for individuals with different disability groups at CDPCRC (i.e. deafness, learning disabilities, attention deficit disorder, traumatic brain injury, etc.)

July, 2002

1.2

Develop state of the art customer service training program for CDPCRC consumers

July, 2003

1.3

Establish CDPCRC satellite training/assessment throughout the state

July, 2004

1.4

Explore possibility of expanding the CDPCRC External Diploma Program throughout the state through video conferencing or other technology

July, 2004

1.5

Develop innovative summer program for individuals with learning disabilities at CDPCRC

July, 2002

1.6

Offer evening classes designed to meet the employment needs of the area at the CDPCRC

Ongoing

1.7

Explore expanding Lost Customer Project across state

June, 2002

1.8

Develop a transitional independent living component for CDPCRC residents

July, 2002

1.9

Explore and develop collaborative agreement between CDPCRC and Job Corps to achieve high tech training for consumers

January, 2002

1.10

Implement improved collaboration between CDPCRC and the University of Kentucky Physical Medicine and Rehabilitation Program

March, 2002

2

Involve employers in Department training

June, 2002 and Ongoing

3

Improve self employment process and outcomes to enhance participation by individuals with the most significant disabilities

Ongoing

3.1

Collaborate with Kentucky Developmental Disabilities Council to create self employment model

June, 2002

4

Actively engage in the Business Leadership Network

Ongoing

5

Continue to implement Deaf Access System

Ongoing

6

Implement pilot projects for quality vocational rehabilitation service delivery to Kentuckians with the most significant disabilities

October, 2001

7

Establish a mentoring program to assist staff with difficult cases

July, 2002

8

Develop a model project for consumer operated transportation providers

September, 2005

9

Identify innovative programs in other states and emulate

September, 2003

10

Explore the development of a program for individuals who are deaf at CDPCRC, consider the Texas program as a model

July, 2002

11

Investigate feasibility of using video modeling

February, 2002

12

Establish an innovative program to assist individuals with severe and persistence mental illness transition to the world of work (i.e. shadowing, community based trial work opportunities, etc.)

October, 2002

13

Expand the Migrant Farm Workersí Program

October, 2001

14

Explore the possibility of utilizing the Boston model for supported employment

January, 2002

GOAL VII

REALIZE PROFOUND PUBLIC AND PRIVATE SUPPORT BY MARKETING THE DEPARTMENTíS EXEMPLARY VOCATIONAL REHABILITATION SERVICE DELIVERY AND CONSUMERSí SUCCESSES IN ACHIEVING POSITIVE EMPLOYMENT OUTCOMES

 

Strategies

Timeline

1

Hire a qualified marketing professional to develop effective marketing tools and strategies

October, 2001

2

Develop a comprehensive marketing plan to promote the unique services, success, and cost benefit of the Department

December, 2001 and Ongoing

3

Develop a curriculum to train staff, the Statewide Council for Vocational Rehabilitation, consumers, and advocates on effective marketing techniques

December, 2001

4

Provide success stories to newspapers and other publications both locally and on a statewide basis at least monthly

November, 2001 and Ongoing

5

Develop and provide to staff media and other resources to promote vocational rehabilitation and disability issues at speaking engagements in local communities

March, 2002

6

Develop marketing strategies to target local communities

February, 2002

7

Improve marketing efforts to employers to increase consumer employment opportunities

June, 2002

8

Target marketing efforts toward local, state, and federal officials to secure additional funds and improve public awareness

January, 2002 and Ongoing

9

Educate consumers, advocacy groups, service providers and educational institutions on the benefits of vocational rehabilitation services to increase referrals and improve collaboration

June, 2002 and Ongoing

10

Provide data on number of qualified, job-ready consumers available for work to labor and economic development to aid in attracting business to rural areas

March, 2003

11

Utilize the Rehabilitation Services Administration Region IV Job Placement Video to market to employers

June, 2002

12

Develop a website for employers including easy access to job placement services, information on disability issues, and the benefits of employing individuals with disabilities

June, 2003

13

Develop a marketing strategy to attract potential employees particularly among minorities, individuals with disabilities, certified rehabilitation counselors, and those with specialized skills and credentials

February, 2002

14

Coordinate with SSA to provide accurate, attractive marketing of the Department to individuals with disabilities who apply for SSI/SSDI

October, 2002

15

Develop or update Department and CDPCRC marketing videos, brochures, posters, etc.

Posters March, 2002 Brochures December, 2001 Videos September, 2002 Ongoing

16

Market the economic benefits of bringing $78.00 in federal dollars into the Commonwealth for every $22.00 in state dollars

Ongoing

GOAL VIII

RECRUIT AND MAINTAIN QUALIFIED STAFF

 

Strategies

Timeline

1

Establish timely, specialized effective training for new employees

November, 2001

1.1

Implement Department training component of Cabinetís new employee orientation

October, 2001

1.2

Establish a mentoring program for new counselors

July, 2002

2

Establish a leadership succession program

July, 2002

3

Provide job-shadowing opportunities for employees to explore different job opportunities in the Department

September, 2002

4

Encourage, assist, financially support and facilitate easy access for staff in obtaining and maintaining professional certification

Ongoing

5

Review all job classes and salaries to determine equity

January, 2002

6

Study the classification system and opportunity for advancement

April, 2002

7

Improve employee salaries and incentives

December, 2002 and Ongoing

8

Establish guidelines and budget to implement recognition programs for all levels of staff

November, 2001

9

Develop, conduct, and compile information from exit interviews for all positions for continuous improvement

December, 2001and Ongoing

10

Advocate for improved health and dental benefits

January, 2002 and Ongoing

GOAL IX

CONDUCT ONGOING FISCAL AND PROGRAM MONITORING TO IMPROVE EFFICIENCY AND EFFECTIVENESS

 

Strategies

Timeline

1

Conduct a comprehensive review of expenditures and cost benefits to distribute resources more effectively and Improve the quality of Department delivered and purchased services

1.

October, 2001 and Ongoing

2

Reprogram consumer management system (CMS) to include data on specific services delivered, i.e. supported employment, job placement, rehabilitation technology, PACE, CDPCRC, assessment

July, 2002

2.1

Track rehabilitation technology, job placement and other Department provided services

July, 2002

3

Assess staffing patterns to ensure optimum service delivery (job placement, rehabilitation technology, etc.) and realign or increase/decrease staff as necessary

Ongoing

4

Continue efforts to decrease indirect costs

October, 2001 and Ongoing

5

Develop an equitable system for distribution of caseload budget monies to reward good caseload stewards with additional caseload funds

October, 2001 and Ongoing

6

Conduct a comprehensive review of the Driver Rehabilitation Technology Program to improve services and efficiency.

July, 2003

7

Utilize standards and indicators to improve quality positive employment outcomes

October, 2001 and Ongoing

GOAL X

SECURE SUFFICIENT FUNDS TO ACHIEVE DEPARTMENT GOALS

 

 

Strategies

Timeline

1

Actively pursue grants for additional funds

November, 2001 and Ongoing

2

Review and update fees charged by the Department (rehabilitation technology, CDPCRC, depositions, etc.)

May, 2002

3

Identify Department services that can generate revenues

May, 2002

4

Actively pursue all possible alternative funding sources for services, e.g., Department of Education

January, 2002

5

Target marketing efforts toward local, state, and federal officials to secure additional funds and improve public awareness

January, 2002 and Ongoing

6

Pursue, explore, and develop corporate sponsorship

June, 2002

7

Explore creation and implementation of a not-for-profit foundation chartered to support CDPCRC and consumers

July, 2003

8

Leverage more SSA money through marketing

January, 2002

9

Maximize utilization of Workforce Investment Act (WIA) dollars

January, 2002